F.A.Q.
Below you will find the most common questions we receive from candidates. We hope the answer to your question is among those listed. However, if you cannot find what you need, please email your enquiry to nicolien@talentscanner.nl. We aim to answer all questions within 24
TIP: In 90% of cases in which people experience problems, it helps to close all the browsers on your computer. Then, log in to a new browser with the username and password you have been provided with, or using the link that you received
The username and password are case sensitive. Try copying and pasting the username and password to make sure that they are correct. For security reasons, the system will block you from accessing the questionnaire when you use the wrong username-password combination five times. In this case, you should ask the administrator (this is the person who provided you with the login data for the Sphere of Influence questionnaire) to send you another link to the questionnaire.
Because the Sphere of Influence questionnaire questions are entirely different from what you are used to, we have created an explanation of how to fill out the questions. The description is available as a pdf.
It is important to invite one person at a time. If that does not work, we recommend closing all the browsers on your computer and logging in again. If this still does not help, please email: nicolien@talentscanner.nl.
It is possible for the administrator (this is the person who provided you with the login data for the Sphere of Influence questionnaire) to invite extra persons through the Talent Scanner system. Please send the administrator an email with your request including the email addresses of the invitees.
It is possible that the questionnaire ended up in the invitee’s spam folder. It is also possible that the email address you entered was incorrect. You can check this by taking a look at the invitation confirmation email you received from the system. In both cases you can send a new email through the system.
Have you already shut down the questionnaire? If so, it is possible for the administrator (this is the person who provided you with the login data for the Sphere of Influence questionnaire) to invite an extra person through the Talent Scanner system. Simply send the administrator an email with your request and the email address of the invitee.
If the counter that indicates how many people you have invited to complete a questionnaire on the ways in which you influence people has gone up by the correct amount, your invitations have been sent successfully.
It is possible that the confirmation emails ended up in your spam folder. To avoid this problem, whitelist the email address wizkit@talentscanner.nl
When someone completes a questionnaire on the ways in which you influence people, these questionnaires are always received successfully by our system. As you receive a lot of confirmation mails from the sender wizkit@talentscanner.nl , and as these emails do not address you by name, there is a chance that your spam filter will consider them to be spam. To avoid this problem, whitelist the email address wizkit@talentscanner.nl
The date that is given by the system is a suggested completion date. The link is valid for a year, and thus the link can still be used after the suggested completion date.
If the default language on the computer you use to open the questionnaire is Dutch/French, the questionnaire will open in Dutch/French. You can switch languages by clicking nl|en|fr, which is located in the upper-right corner of the questionnaire.